Shipping policy
Shipping Policy
Effective Date : 01/07/2026
Thank you for shopping with Gradus Care. We are committed to delivering your order safely and on time.
Order Processing
- Orders are processed within 1 - 2 business days after payment conformation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery time:
- Metro cities: 2-5 business days
- Other locations : 3-7 business days
Delivery times may vary due to weather conditions, public holidays, or courier delays.
Shipping Charges
- Free shipping on all prepaid orders across India.
- Shipping charges ( if any ) for Cash on Delivery ( COD ) will be shown during checkout,
Order Tracking
Once your order is shipped, you will receive a tracking number by email or SMS, allowing you to track your shipment.
Incorrect Address
Please endure your shipping address and contact details are accurate. Gradus Care is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Delay or Lost Order
If your order is significantly delayed or appears lost during transit, please contact us.
We will work with our courier partner to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us:
Email : support@graduscare.com
Thank you for choosing Gradus Care.